Enterprise Support
Priority support for enterprise — enterprise-grade governance infrastructure from NerveMind CGOS.
Overview
Enterprise Support is part of the NerveMind Cognitive Governance Operating System (CGOS): a tenant-scoped control plane for governed AI runtime, evidence-backed decisions, and operator-visible enforcement — not observability-only tooling.
Capabilities
- Named support contacts under enterprise agreement
- Incident reporting and escalation paths
- Integration services optional engagement
- SLA response targets per contract
Operational boundaries
NerveMind CGOS provides operational governance infrastructure — awareness, traceability, and human authority — not autonomous legal interpretation or certification claims unless explicitly stated in a signed agreement.